Add the relationship
Keep donors, volunteers, board members, sponsors and community partners in one connected record.
RELATIONSHIP CRM FOR SMALL NONPROFITS
Give a 1–3 person nonprofit team one clear place for donors, gifts, pledges, campaigns, acknowledgments and the next conversation that matters.
THIS WEEK’S STEWARDSHIP
Illustrative workflow · fictional sample records
ONE CONNECTED DONOR JOURNEY
Fundraising is most effective when the gift record and the relationship history stay together.
Keep donors, volunteers, board members, sponsors and community partners in one connected record.
Track gifts and pledges by campaign and fund, with the relationship history close at hand.
See what is still pending, prepare a personal message and record the completed acknowledgment.
Create the next task, review lapsed donors and return to every important relationship at the right time.
ENOUGH STRUCTURE TO STAY CONSISTENT
Connect each person to organizations, projects, campaigns, meetings, notes and the people they know.
Record gifts, pledges, funds and campaigns alongside the conversations that make stewardship personal.
Prepare donor acknowledgments and follow-ups while keeping a person in control of every individual send.
Bring today’s follow-ups, meeting actions and fundraising work into one practical view for a small team.
Use roles, workspace separation, audit history, exports and recovery snapshots to support responsible operations.
The CRM works on its own. Add Relationship Compass later for selected workspaces that need deeper analysis.
A PRACTICAL START, NOT A BLANK SCREEN
Choose the nonprofit setup to add useful categories and a donor journey without changing existing records. Start with a test donor, confirm the workflow, then bring in the information your team actually needs.
Review the setup guideAdd donor, volunteer, board member, sponsor, partner and participant categories.
Add a donor, record a gift, complete an acknowledgment and schedule stewardship.
Map useful contact and organization information, review access and avoid restricted sensitive data.
NONPROFIT PLAN
For an eligible nonprofit with up to three active users and one workspace.
CLEAR BOUNDARIES
Relationship CRM records fundraising activity and follow-through. It does not process donations, determine tax deductibility or issue tax receipts. Keep your payment processor and accounting system for financial transactions and official reporting.
*AI credit accounting is anticipated and will be confirmed in your written agreement. Billing starts only after an agreement is reviewed and accepted.
COMMON QUESTIONS
No. Relationship CRM and its nonprofit fundraising tools work independently. Relationship Compass is an optional intelligence layer that can be considered later for selected workspaces.
Yes. Use the guided import process to map relevant people and organization information, review duplicates and validate the first records before a larger import.
The nonprofit plan supports up to three active users, including the owner. Access should be assigned according to each person’s role and the information they need.
No. The CRM can track an acknowledgment as completed, but donation processing, tax deductibility decisions and official tax receipts remain in your approved financial systems.
No. Do not place patient information, protected health information, passwords or other restricted sensitive records in the CRM.
KEEP THE MISSION MOVING
Tell us how your nonprofit manages donors and follow-through today. We’ll help you decide whether the pilot is a good fit.
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